Yup that's right! I called UPS today to check on a package. I wanted to let them know that i would be coming to pick it up. Well of course when i call the 800 number there is this voice automated machine. I pick the right selection and I'm told that they tried to deliver the package yesterday and they will try again today. So i tell the machine (i HATE talking to machines) that i want to talk to a representative. What does the machine do? It gets attitude with me! Tells me that they will transfer me if i want but that the information they gave is the most up to date information. So again i say REPRESENTATIVE and it tells me it's transferring me and then reminds me that the real person won't give me any more information. The real person helped me just fine. I didn't need more information, just wanted to make them aware that i was coming to get it.
Machines are taking over the world (OK not really but at least a lot of jobs that real people could do more effectively, in my opinion). Although, David did point out that it is amazing the progress that has been made. I concede this but assert that they are still the most annoying things ever!
4 comments:
I think we all need to keep an eye out for this:
http://www.youtube.com/watch?v=B1BdQcJ2ZYY
think about it.
Truly!
Machines have come a long way. Still, every time I have to run my card through the ATM ten times before it asks for my PIN, I feel reassured that we are nowhere near being replaced.
lol, I miss hanging out with you! I need me some Sarah
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